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Pre-sales
questions
Q. Will you place ads on my site?
A. We will NOT place ads on your site.
Q. Do you allow sites to advertise
for money, on their web site?
A. Yes, we allow sites to have commercial advertisements.
Q. What forms of payment do you accept?
A. We accept MasterCard, Visa, American Express, Discover
through Paypal. We will also accept checks and/or money orders.
Q. Are your server's Unix, or NT?
A. Our servers are Linux Red Hat 7.3. and Red Hat 9.0
Q. Do you allow adult sites?
A. That should be clear - no, we do not host "adult content."
Q. Is tax included with my monthly
or yearly plan?
A. Yes, tax is included within the price.
Q. Can I pay monthly?
A. Yes, you may pay monthly
Q. How long does it take to setup
my account?
A. Your account will be setup as soon as payment
is received.
Q.
Are there any hidden costs, or setup fees?
A. No. Nope. Nadda. Nyet.
Q.
Do you offer telnet or shell access?
A. No, due to security reason's we do not offer telnet or
shell access. You are still able to unzip files on the server
using our file manager as well as the ability to setup cron
jobs.
DNS
Q. How long does it take to get my
domain working?
A. It usually takes 24-48 hours for a domain to fully
propagate.
Q. What do I set my domains name server's
to?
A. We'll take care of it.
Billing
Q. How do I get the 30 day money back?
A. Simply email us your username, password, and why you wish
to cancel within thirty days, and we process your refund in
less then 24 hours.
Q. How do I make a payment?
A. Payment arrangements are customized for each lineleeder customer. How can we help you?
Q. How do I stop billing?
A. If you wish to close your account simply email us your
username, password, and why you wish to cancel. You must also
include "I give you permission to delete my website and
all of it's content."
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